YOUR CART
Asset 2 ARE YOU OVER 18? YES NO
Instagram @maus.art

TERMS & CONDITIONS

LEGAL NOTICE

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the owner of the website, informs you of the following : 

  • Company name: Malaselva, S.L 
  • NIF: B42729665 
  • Address: Plaza Maluquer I Salvador, 11, 6th Floor, 08401 – Granollers (Barcelona) 

With the limits established by law, Malaselva, S.L does not assume any responsibility derived from the lack of veracity, integrity, updating and precision of the data or information contained in its web pages. 

The contents and information do not bind Malaselva, S.L nor do they constitute opinions, advice or legal advice of any kind as it is merely a service offered for informational and informative purposes. The Internet pages of Malaselva, S.L may contain links to other third-party pages that Malaselva, S.L cannot control. Therefore, Malaselva, S.L cannot assume responsibility for the content that may appear on third-party pages. The texts, images, sounds, animations, software and the rest of the content included in this website are the exclusive property of Malaselva, S.L or its licensors. Any act of transmission, distribution, assignment, reproduction, storage or total or partial public communication must have the express consent of Malaselva, S.L. Likewise, to access some of the services that Malaselva, S.L offers through the website, you must provide some personal data. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of These data we inform you that, by filling in these forms, your personal data will be incorporated and processed in the files of Malaselva, SL in order to be able to provide and offer our services as well as to inform you of improvements to the website. We also inform you that you will have the possibility at any time to exercise the rights of access, rectification, cancellation, opposition, limitation and portability of your personal data, free of charge by email to: maus@maus.art or at the address : Plaza Maluquer I Salvador, 11, 6th Floor, 08401 – Granollers (Barcelona). 

GENERAL CONTRACTING CONDITIONS

This merchant agrees not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or influence them in a negative way. The following activities are prohibited under the programs of the card brands: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited: “Sale of alcoholic beverages to persons under 18 years of age” https://pro.maus.art (hereinafter, the Web) is a website owned by Malaselva, SL, hereinafter 

THE OWNER, with CIF / NIF number: B42729665 and registered office at: Plaza Maluquer I Salvador, 11, Piso 6º , CP 08401 – Granollers (Barcelona). The access, reproduction and use of the services of the Web requires the prior acceptance of the Conditions of Use in force at all times; 

THE OWNER reserves the right to modify said Conditions when it deems it appropriate, by publishing the new text on the Web. It is the user’s responsibility to know the Conditions of Use before accessing the products and services on the Web; If you do not agree with them, please refrain from using it. 

PROPERTY The Web is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the html codes of the website, etc.), whose Intellectual Property corresponds to 

THE OWNER, except with regard to those materials obtained under license from third parties. 

THE OWNER and its licensors retain at all times the Intellectual Property on the Web and on the different elements that compose it, individually considered, in all the copies that are made (whatever the support to which they are incorporated), granting on them only the rights of use described below. Any right that is not expressly assigned is understood to be reserved. In addition to the above, 

THE OWNER is responsible for the selection, design of the structure and arrangement of the contents of the Web, as well as who has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing and presenting of the same, corresponding, therefore, the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant on the website, considered as a database. THE OWNER is also the sole owner of the design and graphic image of the Web, reserving the pertinent legal actions that may correspond against people who make imitations or unfair uses of it. 

WEB CONTENTS AND DOWNLOADS. PERMITTED AND PROHIBITED USES. 

It is allowed: 

Browsing the Web, that is, accessing and viewing it on a device, with any temporary or accessory reproduction being authorized, provided that it is not voluntary and forms an integral and essential part of the technological transmission process. Navigation through certain sections of the Web requires prior registration. Benefit (prior registration), of the services and advantages provided by THE OWNER through the Web to its users, under the conditions expressly indicated in the different sections. 

It is strictly prohibited: 

Any operations with respect to the Web, its contents, the downloaded products and the copies of all of them that are contrary to the Law, good customs and good faith. Any use outside the personal and private sphere, especially those for commercial or professional purposes, including the sending of advertising or messages and the collection and processing of data from third parties. Any type of extraction, public communication and / or transmission, total or partial, by any means, outside the private scope of permitted use and, especially, its incorporation into any other work, including web pages, collections or databases. The publication in the media of the materials that can be downloaded from the Press Room section is exempted from this prohibition. The removal, concealment or falsification of the notices and warnings about the Intellectual or Industrial Property of the Web or of any of the products provided through it. The operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal functioning of the Web, other users or any third party.

LINKS TO THE WEB 

The establishment of links and hyperlinks with the Web from other pages or websites is authorized, provided that they are not made in a way that damages the public image and brand of THE OWNER, the Web or any of the people and products referred to in it. In the establishment of links with the Web, the use of techniques that imply confusion about the identity and ownership of the contents, such as framing or others, is expressly prohibited. The establishment of links from pages or websites whose contents promote or advocate, directly or indirectly, of any type of violence, discrimination, pornography or illegal activity is prohibited. Likewise, the establishment of links for commercial purposes is expressly prohibited. In the creation of the links, the use of elements extracted from the Web is expressly prohibited, without the prior and express consent of THE OWNER In no case may it be understood that links to the Web from third-party pages or websites imply relationships of THE OWNER with their owners, nor does it imply endorsement, sponsorship or any recommendation of THE OWNER on them, so THE OWNER does not will be absolutely responsible for its content and legality. 

CONTENTS AND USER BEHAVIOR 

As a client or user of the Web, you agree to make appropriate use of the contents and services offered through it and not to use them to: Engaging in illicit, illegal or contrary to good faith and public order activities. Disseminate content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism or that violates human rights. Causing damage to the physical and logical systems of THE OWNER, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage. Disseminate content that threatens the image and reputation of THE OWNER or third parties. Attack the rights of Intellectual, Industrial, image, honor or other property that correspond to THE OWNER or third parties. THE OWNER will have full freedom to decide whether the contributions and messages are finally published on the Web or not, being empowered to withdraw them when deemed appropriate. The infringement of any of the rules contained in these Conditions of use and, very especially, of the provisions of this clause, will empower THE OWNER to immediately unsubscribe as a user or subscriber of the Web. 

PAYMENT METHODS 

The forms of payment accepted in the online store are: Credit card Others 

SHIPPING METHODS 

The shipping methods available in the online store are: Urgent service Standard Shipping free shipping Other methods

The applicable rates for shipments are € 2.95 (VAT included) for standard shipments (48-72h) in the peninsular Spanish territory. Shipments to the Balearic Islands will cost € 4.95 (3-4 days). At the moment, shipments to the Canary Islands, Ceuta, Melilla and International are not offered.

Promotions with free shipping will only take effect in the peninsular Spanish territory; excluding the areas of the Balearic Islands, the Canary Islands, Ceuta and Melilla.

DELIVERY TIMES 

The delivery time for shipments made by your online store are: 2-3 business days once they enter the “shipped” phase. 3-4 business days for shipments to the Balearic Islands.

RIGHT OF WITHDRAWAL 

The customer has from the receipt of the order to voluntarily withdraw from his purchase, without any penalty and without indicating the reasons. In the event that the consumer and user wants to cancel the purchase of the product or contract the service, they can use the withdrawal form (this form can be found on the next page) to communicate their decision to the seller or service provider. The purchase must be returned with all its products within 14 days after the reception of the order. In any case, for hygiene reasons, the products to be returned must be in perfect condition, unused, in their original packaging and seal and with all their accessories. The customer must bear the costs of return shipping. Postage due will not be accepted in any case. The customer will be responsible for ensuring that both the product and its packaging arrive in perfect condition, being necessary to package the items properly, in order to avoid possible deterioration during transport. Once the return package is received, we will verify its status and the moment we verify that both the returned items, as well as any accessories, samples, promotional gifts and documentation, are complete and in perfect condition, we will send the customer an email to notify you of the approval or rejection of your refund. The reimbursement of all payments received for the purchase, including delivery costs, will be made within, from the communication of the withdrawal. The refund will be processed through the same means of payment used by the customer for the initial transaction. We reserve the right to withhold the reimbursement until the products have been received or until the customer has submitted proof of their return, depending on which condition is met first. We will not issue a refund if the product has been used. 

LEGAL GUARANTEE 

In the event that the customer receives a wrong product or in poor condition, or in the event of loss or damage to products by the transport company, the customer may request its return and / or replacement, within the period after delivery. of the same. In this case, we undertake to bear the return shipping costs, we will take care of collecting the defective product and / or restoring the missing product for another identical product at no additional cost to the customer. In general, the legal guarantee of the products is two years from the delivery of the same. The user or client has two months to report any lack of conformity that could be seen in the product. In any case, those manifested after the first six months have passed, will not be presumed as factory defects. 

WITHDRAWAL FORM 

(You only have to fill in and send this form if you wish to withdraw from the contract or contracted service). For the attention of (here you must insert the name of the company, full address and, if you have them, the telephone number, fax and email): I hereby inform you / we communicate (*) that I withdraw from me / we withdraw from our (*) sale contract of the following good / provision of the following service (*). Ordered on / requested on the day (*). Name and address of the consumer and user or consumers and users. Date and signature of the consumer and user or consumers and users. 

EXCHANGE POLICY 

To request a product change, the customer must contact customer service within 14 calendar days after receiving the order. Postage due will not be accepted in any case. In the event that the product to be exchanged has a higher price than the one previously purchased, the customer must pay the difference in value. If, on the other hand, the new product has a lower price than the one previously purchased, the difference of the amount in cash will not be returned, but will be made in the form of a gift voucher to use in your next purchase. To manage any type of return or exchange of products purchased at https://pro.maus.art, the customer must contact our Customer Service. The customer must indicate the order number and we will tell him exactly all the steps to follow. We also inform you that we will not accept changes or returns that have not been previously communicated through the indicated channels. CANCELLATIONS The customer or user may cancel their order, as long as it has not left our warehouses. In this case, you must contact the OWNER through the email shop@maus.art or the Customer Service channels, communicating your identification data and order reference number. In case of cancellations, the amounts previously paid by the user or client will be returned, through the same means used for the initial transaction.

CUSTOMER SERVICE 

The customer may cancel the order without any charge and without providing any reason, having to contact customer service as soon as possible by phone (+34)623147226:, or through the following email address: shop@maus.art, whose opening hours to the public is: Telephone service from Monday to Friday from 09:00 to 13:00. If the order has not left our warehouses, we will cancel it without problem, but if the order is already on its way, we will have to wait to receive it back and once the receipt of the order is confirmed, the amount of the product will be refunded less the expenses of Shipping and return will be carried out in the same form of payment used in the purchase. 

DATA PROTECTION 

The information or personal data that you provide us will be treated in accordance with the provisions of the Privacy Policy. By using this website, you consent to the processing of said information and data and it is declared that all the information or data you provide us are true and correspond to reality. 

MODIFICATIONS THE OWNER 

reserves the right to make, without prior notice, the modifications it deems appropriate on the Web, being able to change, delete or add both the contents and services provided through it, as well as the way in which they appear presented or located. Although 

THE OWNER will make every effort to keep the information contained on the Web updated and error-free, it does not offer any guarantee regarding its accuracy and updating. Nor is the obtaining of any specific result or purpose guaranteed, so access to and use of the Web is the sole responsibility of users and clients. 

LEGAL ACTIONS 

THE OWNER will pursue the breach of these Conditions of Use, as well as any improper use of the Web or its contents, the infringements of the rights that correspond to it or its licensors, especially those of Intellectual and Industrial Property, exercising all actions , civil and criminal, that may correspond to it in Law. 

EXTRAJUDICIAL RESOLUTION OF DISPUTES 

Likewise, under the terms set forth in article 14 of EU Regulation 524/2013, on consumer dispute resolution, a direct link is provided to the online dispute resolution platform: https://ec.europa.eu/consumers/odr/main/index.cfm

APPLICABLE LAW AND JURISDICTION 

For any controversy or conflict that may arise, derived from these terms or conditions, Spanish Law will apply. The resolution of legal disputes will be submitted to the jurisdiction of the Courts and Tribunals of the user’s or client’s domicile.